All trackers
Zendesk
Customer support and helpdesk chat widget.
Owned by
Zendesk Inc
Category
Marketing
Consent
Usually needs consentWhether this needs consent depends on how it is configured, so treat it as requiring consent unless you have checked.
Cookies it sets
Names, purpose and lifetime as we publish them in generated cookie policies.
| Cookie | Purpose | Duration |
|---|---|---|
| __zlcmid | Stores a visitor ID so an ongoing chat conversation is recognised on the next page. | 1 year |
| _zendesk_shared_session | Maintains the widget session with Zendesk. | Session |
Domains we watch for
The scanner flags this tracker when a page requests any of these.
static.zdassets.comekr.zdassets.comBuilt into Consentify
This one is a ready-made integration. Paste your ID into the dashboard and Consentify keeps it blocked until the visitor agrees, then loads it and writes it into your cookie policy for you.
View all integrationsNot sure what's running on your Zendesk site?
Scan it first and you'll know exactly which scripts need consent before you set up the banner. Takes about ten seconds.
- Results in about 10 seconds
- No account needed
- Shareable report link