Terms of Service

Introduction

By using Consentify, you confirm your acceptance of, and agree to be bound by, these terms and conditions.

1. Agreement to Terms and Conditions

By using Consentify, you agree to these terms. If you don't agree, please don't use the service. This agreement takes effect on the date on which you first use the Consentify application.

2. What Consentify Does

Consentify provides tools to:

• Create and customize cookie banners
• Manage cookie integrations (Google Analytics, Facebook Pixel, etc.)
• Store user consent choices
• Help implement GDPR best practices for cookie consent

Consentify provides pre-filled cookie declarations for supported integrations based on third-party documentation. These are provided for convenience only. Since third parties may change their cookie practices without notice, Consentify does not guarantee that these declarations are always exhaustive or up-to-date. The User is the Data Controller and is solely responsible for verifying that the declaration accurately reflects their actual use of cookies.

Consentify is a tool. You decide how it is configured, which scripts go through it and which pages it is installed on, and the result depends on those choices and on the rest of your website. The same applies to our scanner, compliance checks, Consent Mode checker, templates and generated texts: they are aids that help you find problems, not a confirmation that your website is compliant.

Consentify is offered to businesses only. By using it you confirm that you are acting on behalf of a business and not as a consumer.

3. Refunds and Pricing

By subscribing, you explicitly waive your right of withdrawal once the digital service has been provided.

If a payment fails or an account is not paid for, the subscription will automatically be downgraded to the Free plan.

4. Your Responsibilities

You are responsible for:

• Keeping your password secure
• All activity on your account
• Your own GDPR and privacy law compliance
• Writing your own privacy policy
• Properly categorizing your cookies
• Testing that the banner, the blocking of scripts and your integrations work as intended on your website, when you install Consentify and again after every change to your website or your configuration
• Scripts, tags, embeds and cookies on your website that do not go through Consentify, including tags you load yourself
• The legal assessments behind your setup, such as which category a tool belongs in, the wording and design of your banner, and whether consent is required
• Telling us promptly if you find an error, so we can fix it

You must be 18+ to use this service.

5. What You Can't Do

Don't:

• Use the service for anything illegal
• Try to hack or break the service
• Share your account credentials
• Abuse the service (spam, excessive requests, etc.)

We reserve the right to suspend accounts that violate these terms.

Agencies. You may use Consentify to manage websites for your own clients and charge them for it. If you do, you are responsible for your clients' use of the service as if it were your own, and for having the agreements with them that data protection law requires.

6. Data and Privacy

You own your data. See the Privacy Policy for how we handle data.

For data we process on your behalf (your end-users' consent choices), see the Data Processing Agreement.

You can export and delete your data anytime via the dashboard.

7. Service Availability

We don't guarantee:

• The service will always be available without interruption
• All bugs will be fixed immediately
• 24/7 customer support
• Specific response times (though we try our best!)
• If your website exceeds the monthly pageview limit of your plan, the Service may be temporarily disabled until the next period or until an upgrade is performed. Consentify is not liable for any non-compliance issues arising from the service being disabled due to exceeded limits.

8. Support

Support is provided via email at support@consentify.app.

9. Disclaimers and Limitation of Liability

While the Service is designed to assist with compliance,Consentify is not a law firm and does not provide legal advice. Use of the Service does not guarantee compliance with GDPR, the ePrivacy Directive (Ekomloven), or any other regulations.

THE SERVICE IS PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. We do not warrant that the Service is free of errors, that it works with every website, theme, plugin or browser, or that it detects or blocks every script, request or cookie.

Limitation of liability. To the extent permitted by law, Consentify's total liability arising out of or in connection with these terms and the Data Processing Agreement, whether in contract, tort or otherwise, is limited to the fees you paid to Consentify in the 12 months before the event that gave rise to the claim.

Consentify is not liable for indirect or consequential loss, including lost profit, lost revenue, loss of data, or fines, penalties and claims from third parties that are directed at you.

Claims against us. You will hold Consentify harmless from claims by third parties, including your website visitors, your clients and supervisory authorities, to the extent they arise from your website, your configuration, your instructions or your breach of these terms, and not from an error in the Service.

These limits do not apply where liability cannot be limited by law, including liability for gross negligence or wilful misconduct.

10. Termination

You can cancel anytime by deleting your account in the dashboard. No questions asked.

We can terminate your account if you violate these terms, engage in abusive behavior, or don't pay your bill.

After termination, We'll delete your data within 30 days (except what we're legally required to keep for accounting).

11. Changes to Terms

We may update these terms occasionally. We'll notify you via email at least 30 days before significant changes. Continued use after changes means you accept the new terms.

12. Governing Law

These terms are governed by Norwegian law. Any disputes will be handled in Norwegian courts.

13. Contact

Questions or concerns? Email us at: support@consentify.app