All trackers
Intercom
Customer messaging platform with live chat and tracking.
Owned by
Intercom Inc
Category
Functional
Consent
Usually needs consentWhether this needs consent depends on how it is configured, so treat it as requiring consent unless you have checked.
Cookies it sets
Names, purpose and lifetime as we publish them in generated cookie policies.
| Cookie | Purpose | Duration |
|---|---|---|
| intercom-id-* | Anonymous visitor identifier used to recognize returning users across sessions. | 9 months |
| intercom-session-* | Session identifier that keeps the chat window state between page loads. | 1 week |
| intercom-device-id-* | Device-level identifier used to deduplicate visitors across browsers. | 9 months |
Domains we watch for
The scanner flags this tracker when a page requests any of these.
widget.intercom.iojs.intercomcdn.comapi-iam.intercom.ioBuilt into Consentify
This one is a ready-made integration. Paste your ID into the dashboard and Consentify keeps it blocked until the visitor agrees, then loads it and writes it into your cookie policy for you.
View all integrationsNot sure what's running on your Intercom site?
Scan it first and you'll know exactly which scripts need consent before you set up the banner. Takes about ten seconds.
- Results in about 10 seconds
- No account needed
- Shareable report link