The twk_uuid_* cookie
twk_uuid_* is a cookie set by Tawk.to, from tawk.to inc. Identifies the visitor to the Tawk.to chat widget so a conversation survives a reload. The suffix is the property ID.
The * in the name stands for a part that changes from site to site, such as an account or measurement ID.
Set by
Tawk.toDuration
6 months
Category
Marketing
Needs consent
Yes
Does the twk_uuid_* cookie require consent?
twk_uuid_* is used for marketing, so under the GDPR and the ePrivacy rules it may only be set after the visitor has agreed. Showing a banner is not enough on its own: the cookie must not be set before the visitor clicks accept.
Does your site set twk_uuid_* before consent?
A free scan loads your site the way a new visitor sees it and lists every cookie that is set before anyone has said yes, twk_uuid_* included.
How to put twk_uuid_* behind consent
Remove the Tawk.to snippet from your site and add your Tawk.to ID under Integrations in Consentify instead. Consentify then loads Tawk.to only after the visitor has accepted marketing, so twk_uuid_* is never set before consent.
View all integrationsNot sure what's running on your Tawk.to site?
Scan it first and you'll know exactly which scripts need consent before you set up the banner. Takes about ten seconds.
- Results in about 10 seconds
- No account needed
- Shareable report link
Other cookies set by Tawk.to
| Cookie | Purpose | Duration |
|---|---|---|
| TawkConnectionTime | Records when the widget last connected. | Session |
| twk_idm_key | Session key used by the Tawk.to chat widget. | Session |